Shipping Policy
Shipping & Delivery Policy – UAE
Last updated: September 25, 2025
At Monkey Troopers, we want your order to reach you quickly and safely. Please review our shipping policy below.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation (excluding weekends and UAE public holidays).
- Orders placed after 12:00 PM UAE time are processed on the next business day.
2. Delivery in the UAE
- We currently deliver only within the United Arab Emirates.
- Delivery timelines and charges (if any) will be shown at checkout before you complete your purchase.
- While we do our best to deliver within the estimated time shown, please note that delivery times are approximate and may be affected by courier delays.
3. Shipping Fees
- Some orders may include a shipping fee (for example, based on order value or location).
- Any applicable fee will be clearly displayed at checkout before you make payment.
4. Order Tracking
- Once your order has been dispatched, you will receive a confirmation email with a tracking number.
- Tracking details may take up to 24 hours to update.
5. Delivery Issues
- Please make sure your delivery address and contact details are correct when placing your order.
- If delivery fails due to incorrect details or repeated missed deliveries, re-delivery charges may apply.
- If you face any delivery issues, contact our support team and we will assist you.
6. Contact Us
If you have questions about shipping or delivery, please reach out to our customer support team at:
📧 Email: support@monkeytroopers.ae
📞 Phone: +971 508998921